Last updated: May 2026
At Hallmark Roofing, we take your privacy seriously. This policy explains what personal information we collect, how we use it, and what your rights are under the General Data Protection Regulation (GDPR).
Please read this policy carefully. If you have any questions about how we handle your personal data, contact us directly at the details below.
Hallmark Roofing is a roofing contractor based in Cork, Ireland, providing roof repairs, roof replacements, chimney repairs, flat roofing, gutter repairs, fascia and soffit installation, attic insulation, and related services across Cork city and county.
Business name: Hallmark Roofing Address: North Point Business Park, New Mallow Rd, Cork, T23 AT2P Phone: (021) 202 1045 Email: info@hallmarkroofing.ie Website: hallmarkroofing.ie
For the purposes of GDPR, Hallmark Roofing is the data controller in respect of the personal information you provide to us.
We collect personal information in the following ways:
Information you give us directly When you contact us through our website contact form, call us by phone, or send us an email, you may provide us with your name, phone number, email address, and property address. We use this information to respond to your enquiry, arrange inspections, and provide quotes and roofing services.
Information collected automatically When you visit hallmarkroofing.ie, certain technical information is collected automatically by our website and analytics tools. This includes your IP address, browser type, the pages you visit, and how long you spend on the site. This information is collected in aggregate and is used to understand how visitors use our website so we can improve it. It is not used to identify you personally.
Information from third-party review platforms If you leave a review on Google or through Trustindex, that information is governed by the privacy policies of those platforms. We may display your review on our website but we do not store or process your review data independently.
We use the personal information you provide for the following purposes:
To respond to your enquiry — when you contact us through our website, by phone, or by email, we use your contact details to respond to your query and arrange a free inspection or quote where requested.
To provide roofing services — where you engage Hallmark Roofing to carry out work on your property, we use your name and address to carry out, document, and follow up on the work completed.
To send you a quote — we use your contact details to provide written quotes for work discussed during an inspection.
To follow up on completed work — we may contact you after a job is completed to confirm you are satisfied with the work carried out. We may also ask if you would be willing to leave a review.
To improve our website — we use anonymised analytics data to understand how visitors find and use hallmarkroofing.ie so we can improve its content and performance.
We do not use your personal information for unsolicited marketing purposes. We will not add you to a mailing list, send you marketing emails, or contact you about future services without your explicit consent.
Under GDPR we are required to identify the legal basis on which we process your personal data. We rely on the following bases:
Legitimate interests — processing your enquiry and providing you with a quote or roofing service represents a legitimate interest of our business that does not override your rights and freedoms.
Contract performance — where you have engaged us to carry out roofing work, processing your personal data is necessary to fulfil that contract.
Legal obligation — we may be required to retain certain records for tax and accounting purposes under Irish law.
Consent — where we ask for your consent to contact you for any purpose beyond responding to your initial enquiry, we will ask for this explicitly and you can withdraw it at any time.
We retain personal information only for as long as is necessary for the purpose it was collected.
Enquiry and quote information — if you contact us but do not proceed with any work, we retain your contact details for a period of 12 months in case you return to the enquiry, after which they are deleted.
Customer and job records — where work has been carried out on your property, we retain records of the job including your name, address, and details of work completed for a period of 7 years in line with Irish Revenue requirements for business records.
Website analytics data — anonymised analytics data is retained in line with the retention settings of the analytics platform used.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information with the following categories of third parties where necessary to provide our services:
Our team — employees and subcontractors who need access to your details to carry out the work you have requested.
Our website and technology providers — our website is hosted on WordPress and uses third-party tools including Google Analytics and Trustindex. These providers process data in accordance with their own privacy policies and GDPR compliance frameworks.
Legal and regulatory authorities — we may be required to disclose personal information to Revenue, An Garda Síochána, or other authorities where required by law.
We require all third parties who process personal data on our behalf to do so in compliance with GDPR and to have appropriate security measures in place.
Our website uses cookies — small text files stored on your device — to help the site function correctly and to understand how visitors use it.
Essential cookies are required for the website to function and cannot be switched off.
Analytics cookies — we use Google Analytics to collect anonymised data about how visitors use hallmarkroofing.ie. This data does not identify you personally. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the website.
Under the General Data Protection Regulation you have the following rights in relation to your personal data:
The right to access — you can request a copy of the personal information we hold about you at any time.
The right to rectification — if any information we hold about you is inaccurate or incomplete, you can ask us to correct it.
The right to erasure — you can ask us to delete your personal information where there is no longer a legitimate reason for us to hold it, subject to any legal obligations we have to retain records.
The right to restrict processing — you can ask us to restrict how we use your personal information in certain circumstances.
The right to data portability — you can request that we provide your personal data in a structured, commonly used format.
The right to object — you can object to us processing your personal data where we are relying on legitimate interests as the legal basis.
The right to withdraw consent — where we are processing your data on the basis of your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, contact us at the details below. We will respond to all requests within 30 days. We will not charge a fee for handling reasonable requests.
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our website uses SSL encryption — indicated by the padlock icon in your browser address bar — to protect data transmitted between your browser and our website.
No method of transmission over the internet is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
Our website may contain links to third-party websites — for example Google, Trustindex, or the SEAI website. We are not responsible for the privacy practices of those sites and we encourage you to read their privacy policies before providing any personal information.
We may update this privacy policy from time to time to reflect changes in our practices or in data protection law. The date at the top of this page shows when it was last updated. We encourage you to check this page periodically.
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
Hallmark Roofing North Point Business Park, New Mallow Rd, Cork, T23 AT2P Phone: (021) 202 1045 Email: info@hallmarkroofing.ie
If you are unhappy with how we have handled your personal data and we have not been able to resolve your concern, you have the right to lodge a complaint with Ireland’s data protection supervisory authority:
Data Protection Commission 21 Fitzwilliam Square South, Dublin 2, D02 RD28 Phone: +353 57 868 4800 Website: dataprotection.ie
Hallmark Roofing provides trusted, affordable roofing services across Cork City and County. With over 15 years of experience, our fully trained and insured team delivers high-quality roof repairs, new roofs, flat roofing solutions, guttering, chimney work and more.
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